At PonPon Store, we are committed to providing you with the best shopping experience possible. To ensure timely delivery of your orders, please review our shipping policy below:
Shipping Time
- United States: Estimated shipping time: 2 – 4 days
The shipping time begins from the moment the product is handed over to the shipping carrier until it reaches the customer’s hands. and may vary depending on factors such as shipping destination, holidays, and unforeseen circumstances.
Shipping Rates
- United States:Shipping fee: $5
Please be aware that shipping fees may vary based on the specific delivery address and any ongoing promotions. The shipping fee will be displayed during the checkout process before you complete your purchase.
International Shipping
At this time, we only offer shipping services to the United States . We apologize for any inconvenience this may cause to our international customers.
Order Processing
We strive to process and ship all orders within 1-2 business days after they are placed. Orders placed on weekends or holidays will be processed on the following business day.
Tracking Your Order
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status of your package and estimate its delivery date.
If you have any questions or concerns about your order or our shipping policy, please don’t hesitate to contact us at admin@ponponstore.com. Our customer service team is here to assist you.
Thank you for choosing PonPon Store for your embroidery needs!