Product Description
The Jabra Enhance Select 50R are custom-programmable hearing aids, nearly invisible when worn, and lightweight for all-day comfort. They integrate advanced microphones and can be remotely adjusted by a Jabra Enhance licensed hearing professional to your unique needs to help you hear your best. Shop with confidence and take advantage of our 3-year warranty and 3-year loss and damage coverage. Bluetooth streaming is available for both Apple/Android compatible devices so you can listen to calls and stream music directly to your hearing aids. For device compatibility, please see our "Specifications Sheet" by navigating to Features - Manuals & Guides - Specification Sheet. 3 years of professional virtual hearing care from Audiology Team includes: 1) Orientation and individual programming of your hearing aids, plus unlimited ongoing adjustments & fine-tuning, based on your hearing needs, 2) Demonstrating how to use and maintain your hearing aids (device parts, batteries, charging case, cleaning, etc.), 3) Walking you through setup step-by-step to ensure hearing aid wires and domes fit comfortably, 4) Reassessing and reprogramming hearing aids based on changes in your hearing or health conditions, and 5) Video chats with a licensed hearing specialist about your hearing and hearing aids, as often as needed.
Dimension
Product Height : 0.55 inches
Product Width :0.33 inches
Product Depth :1.06 inches
Product Weight :0.1 ounces
Features
Premium licensed care at your fingertips Includes unlimited access to our dedicated Audiology Team from initial setup to 3 years of personalized follow-up care, including adjustments and video chats 7 days a week without leaving home.
Custom-programmable to your hearing ability Virtually meet with our Audiology Team to get your hearing aids custom-programmed to your individual hearing needs. You can also customize your hearing aid settings without Audiology Team support if desired.
Medical-grade technology with Bluetooth streaming for calls/music Medical-grade microphones improve speech clarity with built-in noise-canceling technology for the most natural sound quality. Connect to the world around you using Bluetooth technology and your compatible Apple/Android smartphone.
Nearly invisible & lightweight for all-day comfort Designed to provide you with optimal comfort and is nearly invisible when worn. These hearing aids pack advanced technology in a form factor that maximizes sound quality, comfort, and aesthetics so you can wear them all day.
Control hearing aids with easy-to-use app The Jabra Enhance Select app makes it easy to control your hearing aids and schedule remote adjustments from our Audiology Team – all from the palm of your hand. (Apple & Android compatible devices)
Everything you need for less than you’d expect You’ll get world-class licensed care, high-tech hearing aids, and a 3-year warranty with loss & damage coverage (subject to deductible) for thousands less than you’d expect.
Long-lasting, rechargeable battery Up to 24 hours on a single charge means worry-free sound on your day out. Conveniently recharge your hearing aids with our included charger that’s perfect for your nightstand.
More Details See Jabra Enhance website for compatibility and warranty/loss & damage details. For use by adults 18+ in US with mild to moderate hearing loss. Audiology Team support and programming only available in 50 states & DC, may not be able to remotely program for certain types of hearing loss.
What's Included
Hearing Aid (2)
Charger
USB-C charging cable
Ear measurement tool
Assorted sizes of silicon domes
Cleaning brush
Cleaning cloth
Wax guards
(6) Activation and warranty inserts
Reviews
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Excellent OTC hearing aid for mild-moderate loss
I have mild hearing loss and wanted to address it. Decades of working with dental equipment had taken a toll and my SO was getting tired of repeating himself. I went to an audiologist and had a hearing test. It confirmed some changes had occurred in my hearing. I immediately started researching OTC hearing aids. Jabra's reviews sold me. The Jabra - Enhance Select 50R Medical Grade Hearing Aid, sold through Best Buy, is comparable to the Jabra Enhance Select 200. It has many of the same features with hands-free calling and bluetooth streaming. The app is well designed and allows the wearer to customize the settings based on their environment. I love that I can answer the phone with them and listen to podcasts and streaming directly. And they are rechargeable. While I was happy with the default settings, I did notice a slight tinniness. Using my audio gram, the Jabra hearing aid specialist was able to resolve it by adjusting my settings remotely while we met on Zoom. Jabra provides an affordable solution for mild-moderate hearing loss. I can't recommend Jabra enough for OTC hearing aids!
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Quality and Affordable
I am very pleased with my purchase. Very affordable very good quality. Easy to maintain
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A great alternative to other OTC hearing aids
Ever since I was in my 20s, I have suffered with hearing loss. At first, it took me a while to process what people were saying and it gradually progressed to where I am now. I have lost all my high-end hearing which means I am unable to hear higher pitches such as birds chirping or car door alarms. I have been fortunate enough to be able to use different hearing aids over the past few years from Jabra’s parent company, GN Sound. So, I was thrilled to have the opportunity to try these medical grade hearing aids from Jabra. The Jabra Enhance Select 50R is a medical-grade, OTC hearing aid. It is programmable and even though there are a few shortcomings, the pros far outweigh the cons. In my experience, OTC hearing aids are simple amplifiers with preset modes. Jabra’s hearing aids are comparable to the prescription-only hearing aids I have. The Jabra Enhance hearing aids are designed for mild to moderate hearing loss. If you have profound hearing loss, a prescription hearing aid recommended instead of this OTC option. For reference, here are the mild and moderate hearing loss definitions from the CDC. Mild Hearing Loss — a person with a mild hearing loss may hear some speech sounds but soft sounds are hard to hear. Moderate Hearing Loss — a person with a moderate hearing loss may hear almost no speech when another person is talking at a normal level. One of the biggest benefits of these OTC hearing aids is the inclusion of the virtual audiology support. Jabra offers this feature with their Premium Package support as an added cost, but it’s included with the Enhance 50R. Despite having some limitations as an entry-level hearing aid, this device performs well. Here are some highlights from my experience Sound Quality: I would rate the sound quality as very good. Since my hearing loss is in the moderate to severe range, the Enhance 50Rs helped some, but not as good as my prescription-strength hearing aids. What I was able to hear was clear and not cluttered with a lot of static. I also thought the hearing aids did a good job of filtering out background noise. Ease of Use: Overall, the hearing aids are easy to use. Getting started is more complicated than a set of earbuds as you need to properly fit your ears with the right domes. Even though you can use the hearing aids without the app, you get a lot more out of them if you do. When getting started, the app walks you through the process. I also found the app easy to use. It is well-organized and its easy to find the settings you need. Fit & Feel: The hearing aids are very comfortable. There is a little adjustment period, but they are lightweight and you don’t even notice they are there after a little while. Customer Service: I wasn’t able to take advantage of the virtual audiology appointment simply because there was a long waiting period. But I did call to get some basic assistance with finding a setting within the app. The rep I had was very knowledgeable and able to help me with my problem. Overall, I found the Enhance 50R hearing aids to be a strong option for people who need assistance with speech clarity and filtering out background noise during conversations.
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New to hearing aids
Great support after awhile if you order online However you can go to nearest store. Not hard to put next wax filter and dome on Overall 9.5 out of 10.wait times a little long if you don't answer bot right
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Great OTC hearing aid
Great beginner hearing aids. The support from the manufacturer was also great. I highly recommend if you want to try one that is inexpensive compared to the high end models and still preforms like one.
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Hearing aid good but need activation code
Had a good experience with one exception. Purchased these hearing aids from Best Buy and to become functional they needed to be activated by Jabra through use of an activation code. Customer support reps from Best Buy seemed to have no idea what an activation code is and Jabra customer support would not activate without code. Finally worked this out after a number of phone calls and emails but for other purchasers, Best Buy needs to assure they make activation code available to purchasers.
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Good Remote Customer Support
Very easy to use and a very nice package. What appealed to us was the remote customer support available to help tune and tweak the settings, just like you'd get if you got them at the local store owned by the same parent company, but these are a fraction of the cost. However, it took 3+ weeks to get the first video appointment with their person. During this time we played with all the settings on the phone app, which aren't so hard for a 50-year-old, but a 90-year-old can't do. They made no difference for anyone talking to either of us no matter what settings or ear-tips we tried. No help hearing the TV or the phone any better. Only ambient room noise volume increased. We were fed up with them by the time we finally got that first remote video appointment but the person on the other end gave us some feelings of hope. She gave us instructions for a hearing test and uploaded new settings to the devices based on the test results. This seemed really promising. Unfortunately, it barely made any difference. So on the next follow-up video appointment, the person sent new settings. And did it again. Still not much of a difference. And now here we are past the point of no-return. But we will continue to take advantage of the remote appointments for as long as we can until we can hear people talking.
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Hearing Aids That Help Me Hear Much Better
Jabra - Enhance Select 50R Medical Grade Hearing Aid There have been a plentiful number of hearing aid products released lately and I have tried a few. Hands down the Jabra Medical Grade Hearing Aids are the best I have tried so far. I received these hearing aids in the mail and was anxious to try them. The setup was simple but I was experiencing difficulty connected them with Bluetooth on my phone. A call to Jabra support and the aids were working within a few minutes. Customer support was excellent. The hearing aids themselves are the over the ear type and fit pretty well. They do come with an extensive set of accessories, but so far, I have been using them as they came to me. They are still new to me but the phone app was easy to download and install and program the aids. The app features 4 programs that help in different settings. The modes are: 1. All Around 2. Noisy Restaurant 3. Music 4. Outdoors There is also a Noise Control Filter and a Speech Clarity Filter. The themselves are comfortable in the ear. Now for the 2 best features of these hearing aids: 1. No batteries - These aids come with a charging unit. Thank You! 2. Audiologist Support - Haven't used this yet but I suspect that might be helpful. Overall, I have no complaint and I am glad I have these hearing aids in my possession. I am still getting used to them but I anticipate that I will be able to use them to help me hear for a long time.
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Get Your Normal Life Back
Hearing aids (I will refer to them as “HAs”) are a multi faceted topic as there are different degrees and types of hearing loss, there are differences in hardware, differences in support and after-care, and differences in the individual’s ability to manage proper use and care of the devices. I first want to say I have been a prescription HA user for eleven years (two different sets of hardware from different manufacturers), and have also tested a couple other sets of OTC HAs, both of which have left me less than impressed. My hearing loss is at the upper end of moderate loss (per Jabra’s audiologist’s opinion) thus making me just barely a target customer for the JabraGN Enhance Select 50R product. The Select 50R is at the lower end of JabraGN’s range of OTC products (there are also Select 100 and Select 200 versions). There is a Select 50 model that uses replaceable batteries rather than containing rechargeable batteries like the Select 50R, and the features of the 50R match up very similar to the Select 100, so I am not sure what Jabra’s end game is for a product line up. Virtually all HA manufacturers have a variety of models in their lineup at different price points and with differing feature sets. With my prescriptions aids, I have bought at the upper end of the offered lineups (my last set was $4,275 for the pair in 2019) as I didn’t want to leave anything on the table as far as the product’s ability to help me. That said, I have been slightly disappointed in the results and functionality, and sometimes wished I had bought a more basic set at a lower price. Having worn HAs previously, it is inevitable that I make comparisons between them and these Jabra units (GN Group is the parent company of Jabra and ReSound is their prescription brand). The RITE (Receiver-In-The-Ear) design is a very comfortable to wear style, provides very good performance, and in my opinion is a good choice for most people. This design is very unobtrusive and most people don’t even notice you are wearing them. Obviously everyone’s ears are different, but having the aid behind the ear is not bothersome even if you wear glasses. The Jabra Enhance web site is very well laid out and easy to navigate. There are tools and advice to evaluate if your hearing loss can be helped by an OTC hearing device. Their OTC hearing aids come with a 100-day money-back trial period, which is very generous. I believe the trial period that manufacturers offer varies from state to state and is usually 30 or 45 days. Jabra also offers three years of follow-up care along with a three year warranty and three year loss & damage coverage (a deductible applies). This is my first experience with rechargeable hearing aids and after using both kinds, I will definitely continue with rechargeable ones in the future. Using batteries, I normally get seven days of all-day use (about 16 hours per day) from a set of batteries (312 size) at about $1.12 per week. Rechargeable HAs cost more upfront, but the convenience is worth it in my opinion. These Enhance 50Rs just drop into the charging base and they are charged wirelessly, meaning there are no electrical contacts on the HAs or in the base to get dirty or corroded. They will recharge in about 3 hours and can last up to 30 hours before needing to be charged. I had one day where I forgot to set them in the charger and they went about 27 hours before one of them chimed and the phone app asked me to place them in the charger. On a normal day the charge level would drop from 100% to 70% with minimal use streaming audio content. The Select 50R HAs are very slightly larger in size than my prescription ones that take replaceable batteries, have three microphone openings, one push button that is nicely sized with good tactile feedback, and one LED to show charging status (blinks when charging, solid green when fully charged). The receiver that fits in the ear canal has the option of four different lengths of wire to connect it to the HA. I’m not sure why the industry calls it a receiver when in actuality it is a tiny speaker that reproduces sound from the amplifier in the body of the HA. The HAs come with a number 2 wire in the package, but Jabra will supply another size if needed based on using a measuring tool that is supplied in the kit. After sending a picture of my ears with the tool in place to Jabra, I was quickly informed via email that another set of receivers would be shipped out to me and they arrived in just a few days. The receiver and attached wire are VERY easy to replace using the small tool that is supplied in the kit. The starter kit that comes with the HAs includes three sizes of open domes (a dome is the little rubber piece that attaches to the receiver and holds it in the ear canal), three sizes of closed domes (a closed dome has no holes in it that allow outside noises into the ear), one package of tulip domes (they come in one size only), two packages of wax traps (little “filters” that keep ear wax out of the receivers), a cleaning brush, a cleaning cloth, a tool for opening the latch that holds the receiver wire to the HA body, a measuring tool to check the distance from the top of the ear to the ear canal, a sturdy, hard-sided carrying/storage case, and the charging base with USB cable and power adapter. The items included allow the user to get a perfect fit on their own without a visit to a hearing professional. Also included is plenty of paper documentation (thank you Jabra!) that is very well written at an easy to understand level. I can’t stress enough to read through the user guide completely before starting to use the HAs. The initial consultation I have had with a Jabra audiologist was via a Zoom meeting. Over the years I have interacted face-to-face with seven or more different audiologists (I have had hearing tests as far back as 1983 even though I didn’t get HAs until 2012), and I must say that the audiologist from Jabra was better at explaining things, answering my questions, and making sure I was taken care of properly than the other ones were. She reviewed my last audiogram that I took a picture of and uploaded to Jabra and designed an amplification curve tailored to my specific hearing loss. The customization will carry over to each of the four built-in listening programs, “All-Around”, “Restaurant”, “Music”, and “Outdoor”. During our meeting, she downloaded the file to the Jabra Enhance app on my iPhone and it installed onto the Select 50R HAs in just a matter of a couple of minutes. The change in what I was hearing after the HAs rebooted was immediate and very noticeable. I have another Zoom meeting scheduled in a week for follow-up to make sure I am satisfied with the changes. Everything so far has been the same as what I have experienced in a physical audiologist’s office except for the hearing test in the soundproof booth. The Jabra web site/app does offer a hearing evaluation, but it is not as comprehensive or detailed as what you get in an actual office. The buttons on the HAs themselves allows you to turn them on and off (independently), adjust the volume up and down (both at the same time), and change listening programs (both at the same time). The programs have different algorithms making them suitable for different environments that possess different challenges for hearing clearly. “All-Around” is the default program for normal use, “Restaurant” takes into account what can be a noisy environment with many conversations going on, “Music” adjusts to make streamed music or live music more natural sounding, and “Outdoor” helps to overcome wind noise. I did notice some distinct differences between the programs, but some possible improvements might be hard to ascertain depending on the individual user and the specific environment being encountered. Each program also has the ability to offer small changes such as “Noise Filter”, “Speech Clarity”, or individual bass and treble boost. The phone app also allows you to reach out to Jabra’s hearing professionals for help and has tutorials on how to do certain things such as clean the HAs. Jabra’s app is much better than the app from one of the major HA suppliers that made my prescription aids. The big question is, have they been problem-free? To be honest, no, but I don’t think it is any worse than any other high-tech electronic device. And it is hard to say if the fault lies with the hardware, software in the HAs themselves, the phone app, or most likely in the connection between my iPhone and the HAs. I have had issues with not hearing phone notifications in both HAs at the same time (usually I do), sometimes when changing between the four built-in programs the HAs will not hold the last one chosen and will revert back to the previous one after a few seconds, when streaming audio from my phone occasionally the audio will cut out in one HA, and when first turned on (removing them from the charger) the right aid will start squealing slightly with feedback, but it will stop after a few minutes. Are any of these issues deal breakers? Absolutely not. Note that the hearing aids do NOT need the phone with the app present to work, it’s just that some of the features will not be available, but the basics such as changing volume and changing programs will be. HAs require a certain amount of manual dexterity to manage them - cleaning, replacing domes and wax traps, using the phone app, etc. OTC HAs will probably end up being used by a somewhat younger demographic, and being served remotely rather than in a face-to-face encounter they will be better able to deal with not having the hands-on relationship with a local audiologist like an older person would. Anyone experiencing hearing loss and the perceived stigma that goes along with wearing hearing aids, please do yourself a favor and put those thoughts out of your mind. The JabraGN Enhance products are a great place to start and I guarantee you will wish you would have done it sooner.
