Product Description
You have a lot on your plate and need a printer that's going to give you great results without slowing you down. Our fastest WorkForce printer for home offices, the WorkForce WF-2960 delivers presentations, spreadsheets, flyers and more at remarkable speeds. Engineered with Epson's leading-edge PrecisionCore technology, this all-in-one printer consistently produces professional-quality prints with rich, vibrant colors and crisp text. With a built-in scanner, copier, fax and Auto Document Feeder-plus, a large 2.4" color touchscreen display and 150-sheet paper tray-the WF-2960 is the ultimate printer for productive home offices.
Dimension
Product Height : 10 inches
Product Width :16.4 inches
Product Depth :19.8 inches
Product Weight :14.1 pounds
Features
Professional-quality home office printing Epson’s leading-edge PrecisionCore technology delivers sharp text and vibrant color graphics at fast speeds
Our fastest WorkForce printer for home offices Stress-free setup and operation
Stress-free setup and operation Features a large 2.4" color touchscreen display for effortless navigation, plus easy installation and operation through your smartphone or tablet using the Epson Smart Panel app
Engineered for reliability Consistently delivers high-quality prints with heat-free technology and a PrecisionCore permanent printhead designed to last the life of the printer
Efficient, economical design Automatic 2-sided printing helps you save paper and reduce paper waste
Convenient connectivity Supports easy wireless connections, Ethernet and printing from Android or iOS devices
Easy, affordable color printing Individual ink cartridges make it easy to only replace the ink you need
Hands-free, voice-activated printing Easily print on the go using Alexa and Siri
Versatile functionality Create searchable PDFs and more with included Epson ScanSmart scanning software
Epson printing system is designed to be used exclusively with Epson genuine cartridges Use of non-genuine ink could cause damage not covered under the printer’s limited warranty
Print speeds vary with use. See manufacturer for info on print speeds.
What's Included
WorkForce WF-2960 All-in-One Printer
power cord
4 Claria 222 Ink cartridges (1x Black ink cartridge and 3x color ink cartridges: 1x Cyan, 1x Magenta, 1x Yellow)
Quick Start Guide
Reviews
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Compact but full-featured AIO
The small and lightweight Epson WF 2960 has been a solid performer so far. Out of the box, users are instructed to install the companion smartphone app and follow the setup instructions within the app, which are clear and easy to follow. I had no problem installing the ink, adding the printer to our home Wi-Fi, and printing from both PC’s and smart devices. The 2960 can use regular or extra capacity Epson ink cartridges (Use of third-party ink cartridges is not advised). I also performed a firmware update through the app which was also easy and user friendly to complete. Lastly, the app also offers optional product registration if desired. For those who prefer not to use the app, the printer can also be configured through the full-color LCD touchscreen. Print speed is fast enough for our home printing needs and print quality is very good. Text and images are sharp and crisp with no visible printing anomalies. Both B/W and color printing work well. The 2960 is an all-in-one, so it also functions as a copier, scanner, and fax machine. It has both a flatbed scanning glass and automatic document feeder. The scan and copy features both also work well. I seldom send personal faxes anymore, but it’s a nice feature to have if needed. Despite being a full-featured multi-function, the 2960 has a small footprint and does not take up much space. It also does not generate excessive noise or heat during use.
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ink lasts a month.
return window is insanely short. printer was delivered on march 25th & the date to return by was april 9th. that’s not even enough time to really test out all of its features, so I guess I’m keeping it or reselling it. from what I actually did get to do, which was print, again, I got the printer march 25th & here it is may 2nd & I’m already out of ink. I shouldn’t have to purchase ink every month or every other month. I try not to be harsh on reviews so I really don’t know if I would recommend this printer or not— this is my first time purchasing a printer.
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Great home printer
This is a very nice printer. The document scanner works fine. Not the fastest scanner mind you but works very well. For occasional use for the home, it is fine. Everything it prints looks great.
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Exellent Printer
Excellent printer. Prints exceptionally fast and quality is great. Able to fax with only one quick connection from home phone. The Menu is a little small, but everything else about this printer is great! Highly recommend.
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Epson WorkForce WF-2960 All-in-One printer
I love my new printer. I am a fan of Epson printers and was sad when my old one needed to be replaced. My new printer, the Epson WorkForce WF-2960 All-in-One was easy to set up, connect to wi-fi and operate. I highly recommend it!
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My all in one
Very handy and was easy to set up! I love it, and a great price!
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Great printer!
Very easy to set up. Great instuctions on how to install software. I will keep buying workforce printers. They are great!
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Multifunctional workhorse w/ cheap ink
Great printer for small business/home office. Finally, print cartridges that don’t cost more than the printer itself. This is a terrific all around printer that can handle high volume scans and print. The color printing looks great and the speed is spot on. It’s perfect for small business/home office use. Plus, it’s easy to setup and operate, perfect for those who might be a little intimidated with setting up a printer. IN THE BOX You get the printer, a power cable, ink cartridges (more on these in a moment) and an instructional manual. I wish it came with a USB cable, but given that it’s primarily billed as a Wi-Fi printer, so I understand it. But USB is the easiest way to get setup and going immediately. SETUP The instructional manual takes you to the Epson app. So, after plugging in the power and turning it on, you download the app and it walks you through it. THe app you download is the Epson Smart Panel. It’s fine, but like most Epson apps (if you’ve ever used them) it’s a bit outdated. When you get the app going, my phone found the printer pretty quickly, and then there was like an automatic chat feature that walked me through the process. The app tells you what to do (i.e. install the ink cartridges) and gives you the option of “showing you” via videos if you’re unsure what to do. It made the process really simple. At some point, the app tells you to go to the touchscreen to complete the alignment. This is a 5-10 minute process where the printer prints out several sheets of paper and you input which options were properly aligned. It’s dead simple to do to ensure proper printing. At this point, your printer should be connected to your Wi-Fi. You could plug in USB to your computer for direct connection, but there’s really no need. I can’t speak to Mac computers, but if you open up the Printers in Windows setting, search for printers, and as long as you’re on the same Wi-Fi as the printer, you should easily find it. From there, you’re set to print. To get scanning features, however, you have to install the Epson Scan software on your computer. This will require some internet search, but you can find it easily. Once it’s installed, you’re able to use the touchscreen on the printer and scan to your computer. EASE OF USE/PERFORMANCE First, the performance. I printed a 20+ page black and white document and while I didn’t time the speed in which it printed, I was really satisfied with the speed. The speed dropped when inserting some color documents, but the speed was negligible. Bottom line is that printing speed and quality is not an issue. In terms of scanning documents, I was pleased with the speed and accuracy. On the top of the printer is a document feeder that allows you to scan multi page documents. I didn’t test the limits of how many pages it could hold and scan at one time, but I easily scanned a 30 page document. I’m guessing it could hold about 50. Even if you scanned pages in batches, the Epson software allows you to add scanned pages before saving the final document. The scans came in straight despite the volume of pages scanned. If you’re scanning a single page, or say a photo, where quality is crucial, you can lift the lid and place a document on the glass scanner. This also applies for papers that aren’t 8.5 x 11. Other than lifting the lid, the process is the same, when you hit scan the Epson software opens on your computer and you can save it where you want from there. FEATURES/MISC I want to mention a few other things - first being ink. I own an Epson Ecotank. The features in that model are very similar to this Workforce printer. The only difference is the ink. The Ecotank is my favorite printer because the ink is cheap and the tanks hold a lot and print a lot of pages before needing to be refilled. Bottom line, it’s efficient and cheap to replace ink. So, I was a bit concerned about this printer requiring cartridges. However, I was pleasantly surprised to see how relatively cheap the cartridges are. Clearly, you’re saving money on this model vs. the Ecotank, and it’s nice to see Epson isn’t overcharging you on replacement ink. But I do have some issue with the cartridges that come with this printer. They’re labeled as “charging” cartridges, meant for charging the printing head. And then there’s a warning that you might not get as much printing out of these cartridges as replacement ones. It’s not a huge deal given the relatively low cost of replacement ink, but I’m still waiting for companies to deliver the XL ink cartridges in the box and making them the “only” ones you can buy. Printing from your phone. This is important to me. Sometimes I get something on my phone that I need to print. It’s much easier just printing from my phone than to email it to myself, then log into my computer and print from there. I can’t speak to Apple devices, but I am operating on a Windows computer and Android phone. There’s two ways to print from your phone, one, you can add your printer to Google Printing services (which I didn’t do) and the other is from the Epson app itself. In fact, the Epson app, for its visual flaws, is pretty robust and easy to understand. You can pretty much do anything from your phone, scanning/printing. Again, I was impressed at how easy it was to do. CONCLUSION If you have the option, I would recommend the Epson Ecotank over the workforce because of the cheaper ink. But this is a competitively priced printer with relatively cheap ink in its own right. Not to mention that it has the same features as similar Epson Ecotank products. This is a great business printer that handles all your small business/home office needs.
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Affordable Printer For Medium Volume Printing
Overall, for the price range this printer falls into, this is a great buy for anyone who has a moderate level of printing. It's loaded with features, produces high-quality text and photo prints, and does so rather quickly. Scanning takes a little work to set up, but once you do, the scanner combined with the Epson software makes it easy enough to digitalize a lot of documents. TLDR VERSION A great printer for the price. PROS: - Compact size, not terribly heavy - Decent size paper tray - Fast printing speeds - Touch screen allows you to perform scanning and maintenance features right from the printer - While numerous, accompanying apps are powerful and relatively easy to use, especially once configured. - Reasonable ink consumption, and 4 separate ink cartridges (why do printer makers still make combined-color cartridges anymore?????) CONS: - Scanning is a bit slow, and scanning feeder does not duplex. - Touchscreen display is a little too small to make it easy to use, could have easily been much wider. - Numerous accompanying apps mean a lot of confusion until you figure out which ones you need and for what purpose. REVIEW I've both owned and set up a lot of printers over the past few years from different brands. I'm comfortable with technology and had to troubleshoot printers for family members, and have had to "settle" for whatever was available on the shelf during COVID when printers were in such high demand they were hard to find anywhere. I've noticed some very gradual improvements in both the setup and usage of these devices, and my opinions of the brands have waivered quite a bit. For overall use, I have found Epson, a brand I avoided decades ago, to be the most capable when it comes to software. Epson has a lot of software accompanying the full-package installations, and each app seems to have a different purpose. Personally, I think it would be better to combine these apps into one or two, but that can make the app a little confusing, so I understand why Epson made the decision to keep them all separated. Some apps are for printing and scanning functions (which you would use regularly), others are for creative purposes (photos and craft projects), and others are utilities (network troubleshooting, maintenance). For someone who is overwhelmed by this, it's helpful that you can put the apps you need for daily usage on the Taskbar or Dock (Windows and Mac, respectively) and let the others get lost until you need them. SETUP The Epson WF-2960 printer can be setup and used with any combination of computers and mobile devices. I chose to set up the printer with my iPhone. You will need to download the Epson Smart Panel app from your device's app store - they provide a QR code to lead you to the right app (and you should use this because at least for me, the first app that appeared when I just search the iOS app store was NOT the app I needed). From there, the app functions very similar to your text messaging app. You see a conversation between you and the app, and the app will ask you questions, or give you instructions on what to do next, and then give you a chance to respond. I think this is a friendly way to handle this process, especially for someone who is not very comfortable setting up a printer. I did get a little confused as the process went on, as sometimes the printer was asking me if I wanted to do something at the same time the app was, and I wasn't sure if one would affect the other, but it didn't. I timed the process, and including preparing the ink cartridges, it took me about 12 minutes to set it up. Then I was immediately notified of a firmware update (the internal software on the printer). I let that run and it took about 5 minutes. DO NOT interrupt this process! It will look like it is not doing anything because there is no animation on the screen, but it IS working. It will restart once complete. PRINTING Once the printing gets going, the printing speeds are rather quick. I have another printer, and that one prints a little faster, but it's barely noticeable. I printed 4 photos in 3.50 x 5.00 size (4 to a page), and on regular paper, it only took about 10 seconds. I printed 2 pages (front and back) of text, and it took just under 10 seconds, most of that being the process of pulling the paper back in to print on the back (yes, this printer duplex-prints). The text was very clear, no "fuzzies" or any artifacts that I could see. The colors in the photos were very true to the original pictures. I honestly could not say that anything looked washed out or over saturated. I did not print the photos with any "photo" settings, meaning I just sent them to the printer and let the printer handle those settings, if it did anything at all. I appreciated that the paper was not saturated or dark colors appearing to bleed through. I don't know, but I would imagine this reduces ink usage. Speaking of ink usage, I certainly hope that this printer is efficient, because the ink cartridges are tiny! I know that the cartridges that come with a new printer are below the capacity of a new box of ink cartridges, but so far I'm pleased. After setting up the printer, printing pages to calibrate print-head alignment, printing a test page (x2, one for 2 different computers), then printing a couple of pages of text and the 4 photos, the ink levels had barely moved. Scanning is a bit noisy. There is a quiet mode that can be turned on in the settings, and while it helps, it slows the printing speed a bit. This may or may not be worth the tradeoff depending on your situation. SCANNING Scanning is where many all-in-one printers fail in my opinion. On the plus side, this printer has a document feeder, allowing it to scan a stack of pages. Unfortunately, this document feeder does NOT scan both sides simultaneously, a feature that most all-in-one printers seem to lack, and I don't know why. The scanner is rather slow as well. If you are scanning a stack of say, 10 sheets, expect it to take a few minutes. I do like the way the Epson Scan Smart app helps this issue. You have the option to scan directly to PDF or JPG, just like most scanners have always had. However, you can scan to this app as well, and it actually acts as a "holding" place until you are ready to finalize the scan and send it to wherever you want. This means that while it doesn't duplex scan, you can scan one side, then scan the other, and then click and drag to rearrange the page order before you save it. I still knock my review of any all-in-one that cannot duplex scan, but this is at least a feasible workaround. Once scanned into the Epson Scan Smart app, you can save the document, send it to a new email as an attachment, or send it to a cloud storage location (requires configuration first). One feature I like about Epson scanners, whether independent or part of an all-in-one printer, is that you can initiate a scan from the device, and send it to the computer, or to cloud storage. The Epson Connect service allows you to connect your cloud accounts (OneDrive, Google Drive, Dropbox, etc) to your Epson Connect account, and then scan directly from the device to one of these accounts, and even select a folder in that account to put the document. This worked as expected with this printer. The only problem I ran into and could not overcome was the ability to select which computer I wanted to scan to when scanning directly to the computer. I set this up on a Windows 10 PC and a Macbook Pro. When I selected the option to scan to the computer, I had to "Search again" a couple of times, and the Windows computer finally appeared, but I could never get my Macbook Pro to appear in this list, even though I have the correct software installed on both computers and the app was even open, confirming that it had a connection to the printer/scanner. The only way I could scan to my Mac was to put the document in the feeder or on the glass, and then initiate the scan from the Smart Scan app on the Mac. That is a bit of a problem if the Mac and the printer are not close to each other, such as in different rooms or floors in the house. OTHER PRINTING Of course, you can easily print to this printer (and scan as well) using a mobile device. The Epson Smart Panel app used to set up the printer can also help you print a variety of documents from your device. I have more than one Epson printer in my home, and one annoyance I had with this app is how difficult it was just to switch between each of those printers. You actually have to go through the app as though you are configure the printer for the first time, and then select a printer on your network, just to switch devices. This is not a user-friendly design. However, when I try to print a document, such as from the Notes app on my iOS device, both printers appear as options and I was easily able to print to my WF-2960 without involving any other app. APPS Again, there are a lot of apps that come with the installation when installing the full package onto your computer (PC or Mac). The Epson Scan Smart is the main one you will need if you use the scanner. Go to the Settings button on the top right to set up your scanning configuration before you start scanning, and this will make the app very useful to you. Being able to preview, delete pages, add additional scanned pages, and rearrange them before saving the document makes this app really useful. Overall, highly recommended printer!
